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Our Team.

Marketplace Studio's Founders & Team leverage their real-world experience designing, developing, building, and finally scaling marketplaces with the sole intent of helping those not make the same mistakes we learned from. We want to help.

Our Core
Team

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Who are we?

At Marketplace Studio, our team comprises seasoned professionals with deep expertise in marketplace development. From product strategy and design to technical development and founder support, we bring diverse skills and real-world experience to help non-technical founders turn their marketplace ideas into successful, scalable platforms. We are dedicated to providing personalized guidance and innovative solutions to ensure each marketplace we build meets its users' unique needs and the founders' goals.

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Co-Founder | Darren

Darren is a seasoned marketplace expert with a passion for product development. As Co-Founder and Product Officer, he leverages his extensive experience in building and scaling marketplaces to help clients turn their visions into reality.

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Co-Founder | Steve

Steve is a serial entrepreneur and Co-Founder of Marketplace Studio, serving as a Founder Advocate. He specializes in supporting non-technical founders through every stage of marketplace development, from ideation to launch.

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Senior Product Designer | Paige

Paige is a talented Senior Product Designer with over a decade of experience in creating compelling and user-centric designs. She focuses on building memorable brand experiences that resonate with marketplace users.

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Senior Product Manager | Aaron

Aaron brings a wealth of marketplace development experience to his Senior Product Manager role. He makes evidence-driven decisions and ensures that every feature is tailored to enhance user experience and engagement.

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Product Manager | Katrina

Katrina combines her background in B2B SaaS marketing with her expertise in product management to optimize marketplace design and functionality. She works closely with our global development team to deliver high-quality, user-friendly platforms.

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Our Process | Design Twice, Code Once.

At Marketplace Studio, we created the A-CAR Method—Attract, Convert, Adopt, and Retain—to help non-technical founders build and grow successful marketplaces. This comprehensive framework addresses every stage of the user journey, ensuring that your marketplace attracts the right audience, converts them into active users, encourages regular engagement, and retains them for the long term.

What is The A-CAR Method?

Attract

Bringing the Right Users to Your Platform

The first step to building a thriving marketplace is Attraction. We focus on attracting your target audience—both buyers and sellers—by leveraging strategic marketing and outreach efforts. This involves crafting compelling messaging that clearly communicates your marketplace's unique value proposition and differentiates it from competitors. Through SEO optimization, targeted ads, social media engagement, and content marketing, we help ensure that your marketplace becomes visible to the right users who are most likely to find value in your platform.

Convert

Turning Visitors into Active Participants

Once you’ve attracted visitors to your platform, the next crucial step is Conversion. This stage is about transforming those visitors into active users who engage with your marketplace. We achieve this by optimizing the user experience to make it as seamless and intuitive as possible. This includes streamlining onboarding processes, simplifying checkout flows, and removing any potential friction points that might prevent users from completing key actions like signing up, listing services, or making purchases.

Adoption

Encouraging Regular Use and Engagement

Adoption is about making your marketplace a preferred destination for your users, encouraging them to return regularly. This involves creating a personalized and engaging user experience that makes users feel valued and understood. We achieve this by implementing features that cater to specific user needs, providing personalized content or recommendations, and creating a sense of community within the platform.

Retention

Building Long-Term Loyalty and Engagement

The final stage, Retention, focuses on keeping users coming back to your marketplace over time. Retention is crucial for sustainable growth, as retaining existing users is more cost-effective than constantly acquiring new ones. We develop comprehensive retention strategies that include loyalty programs, gamification, and continuous engagement initiatives to keep users satisfied and loyal. Providing excellent customer support and regular updates based on user feedback also ensures a positive user experience that fosters long-term loyalty.

Prioritizing Trust & Safety in the Marketplace Model 

Darren Cody of Marketplace Studio, formerly of Ruckify, joins Elle Tucker in the...

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Virtual Meeting - Steve Cody, CoFounder of Ruckify - Kiwanis

"MY ENTREPRENEURIAL JOURNEY - LIFE LESSONS AND TURNING LEMONS INTO LEMONADE”

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Meet Darren, our Resident Marketplace Aficionado

Darren is an avid startup supporter and innovator with over 7 years of diverse... 

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Listen as Steve Cody talks about his humble roots, his vision of what could be..

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